No refund shall be processed on the order of any reports under any circumstances if the order has reached the “processing” (Assigned to an Astrologer) stage. The risk and liability of placing an order in haste and careless manner totally lie with the User, and the Website is not responsible for any refund once the processing stage has started.

No refund shall be processed once the Order has been placed and executed. However, if the User intends to cancel a successfully placed order before execution, the User is required to contact the customer care team within 1 (one) hour of making the payment, where after it is totally at the discretion of the Website whether to issue a refund.

Any technical delay or glitch reported on the Website during the processing of the request, which includes generating reports by the service provider i.e. Astrologer, shall not be eligible for claiming a refund. The User agrees that the timelines are approximate and all essential steps would be taken to adhere to the timelines as displayed.

Thank you for choosing AstroRemedy. If you have any questions or concerns about our refund policy, please contact us at contact@astroremedy.com.